• Trust and Understanding: The person-centred approach to everyday care for people with special need Second Edition

Trust and Understanding: The person-centred approach to everyday care for people with special need Second Edition

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ISBN 978 1 898059 91 2 (2007)
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Updated and revised second edition In this second edition of Trust and Understanding the basic principles of the Person-Centred Approach are described for those who care for, and work with, people in need of care in large and small homes, institutions and schools. Guidelines for this 'new-to-some' way of working are introduced clearly and practically, using many real examples, with the aim of:

•improving understanding of people with special needs and respecting their individuality 

•maximising quality of life for those in need of care and their carers

•making services more satisfying for staff as well as decreasing stress

•providing a balance between institutional expectations and the autonomy of residents.

•Creating living spaces
•Fundamentals of person-centred work
•Guidelines for everyday work
•Specific aspects for the care of people with special needs
•Consequences for carers
•Institutional attitudes to the person-centred concept
•The person-centred concept and families
•The person-centred approach in different professional fields
•Similar approaches in nursing
•A hopeless case?
•Implications for education and training

Reviews of the first edition

This fascinating and thought-provoking book gives us a rare insight into the complexities of many people's lives. Individuals requiring personal support and their carers will discover several issues which resonate with the reality of their everyday experiences. However, it also offers much more than an in-depth picture of how things really are in institutions and communities where on-going care features highly; there are some wonderful examples of how actually to make a positive difference. So many care institutions operate from a service or systems led approach. Vulnerable people requiring care can very often find themselves in oppressive and harmful situations if they do not happen to fit into a particular category or box. Person-centred approaches offer individuals alternative ways forward within a human rights context. These approaches provide people with styles of personal care which allow them to make choices and take control of all aspects of their lives. This is vital if full citizenship and social inclusion are to become a reality for all people. The descriptions of the person-centred concept and styles of implementation found in these pages … help us to develop our own understanding and sensitivity towards the needs of others. The author offers a vision of how to develop trust and understanding, qualities which create a climate of empowerment and increase self-worth. Mandy Neville, Chief Executive, Circles Network, UK

This is an excellent book relevant to anyone working in the mental health field. Although the book focuses on people with special needs, it has a wider application for practitioners working with vulnerable and distressed people … There is something for everyone in this book, whether you are a trainee or an experienced practitioner in your chosen field. Pörtner's beliefs are consistently reflected in her writing. She is respectful and challenges us to consider our working practices in the interests of everyone involved. Charlotte Johnson, in HCPJ October 2002

This book should be in the libraries of educational establishments for all professionals who have contact with people in need of any kind of help, as well as being available to those directly affected by special needs. Although the book is aimed at institutional carers, it is extremely interesting and easy to read. Families, carers and people with special needs will all benefit from reading the book and find it heart-warming. Margaret Hindle, in Headway News, Spring 2002

Marlis Pörtner

Marlis Pörtner, worked in theatre and as an editor and translator, before becoming a psychotherapist. After the 'family years' she studied psychology and has worked for 20 years as a psychotherapist in her own practice. She has always had in her client caseload some people with special needs. She also works as a consultant and supervisor for several social services and is often invited by communities and homes to do workshops for the staff to introduce the concept of 'Trust and Understanding'. She has published a number of books, originally in German, that have been translated into several languages, and numerous articles for professional journals. She was married for more than 20 years, has a daughter and a son, both adult, and two grandsons.

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Marlis Pörtner